Contact Us

For straightforward policy guidance, for transparency, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Contact Details

For straightforward policy guidance, for day-to-day ordering, email: Support@bydrshs.shop
Phone: (302) 494-7046
Physical address: 477 3rd St, Oakland, California, 94607, US

Faster Support

For straightforward policy guidance, to explain this clearly, include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.

Customer Service Hours

For straightforward policy guidance, in line with our store practices, monday to Friday, 9:00 AM–5:00 PM (America/New_York). Messages received outside these hours are reviewed on the next business day.