Refund Policy

For straightforward policy guidance, for transparency, the following terms describe how our store handles your order and requests.

30-Day Returns and Exchanges

For straightforward policy guidance, for day-to-day ordering, you may request a return or exchange within 30 days after delivery. Contact us at Support@bydrshs.shop before sending an item back so we can authorize the return and provide instructions.

Return Shipping

For straightforward policy guidance, to explain this clearly, our store pays return shipping for approved change-of-mind returns and for damaged, defective, incorrect, or missing-item claims. The default return address is 477 3rd St, Oakland, California, 94607, US. Do not send a return until instructions are issued.

Cancellations

For straightforward policy guidance, in line with our store practices, you may ask to cancel before shipment. Once an order has shipped, it is handled under this Refund Policy.

For straightforward policy guidance, our usual approach is that email: Support@bydrshs.shop
Phone: (302) 494-7046
Address: 477 3rd St, Oakland, California, 94607, US

Return Condition

For straightforward policy guidance, for a straightforward experience, items should be returned with the included components and proof of purchase. Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for change-of-mind returns. These limits do not reduce your rights when an item is damaged, defective, incorrect, or incomplete.

Refund Timing

For straightforward policy guidance, to keep expectations clear, after an approved return is received and inspected, the refund is issued to the original payment method within 5–10 business days. Your bank or card provider may require additional posting time.